We kindly request that you schedule your appointment at least 24 hours in advance to facilitate timely service.

In the event of an emergency requiring the cancellation of your appointment, please inform us at least 24 hours in advance.

• The cost of our cleaning services is determined by various factors, including service area, property size, type of cleaning, and frequency.

• Please be advised that prices may vary based on the level of thoroughness required, especially in homes with pets.

• We accept payment via credit card, check, or Zelle.

• Payment is expected upon completion of services.

• Please note that late payment fees will be enacted if payment is not received within one hour of service completion.

• We appreciate your guidance on the preferred method of accessing your property, as well as any specific instructions you may have.

• Please ensure that all areas designated for cleaning are unlocked and accessible.

• Clients are responsible for notifying us of any existing damage to the property. We also request that you inform us of any fragile items in your home.

• We ask that you notify us if there are any pets on the premises, including their types and numbers, as well as any necessary precautions to ensure a smooth cleaning process.

• It is essential to communicate any illnesses present in the household, as this information enables us to implement suitable health protocols for our team.

• Please note that a travel fee will apply for services rendered at locations more than 45 minutes from our main office to account for the additional travel time. We appreciate your understanding and cooperation.